First Visit Expectations

If you’re like most patients, you appreciate being informed before arriving at the dentist. Below is an overview of what you can expect during your first visit to Discovery Dental.

Let’s get to know each other

Your first visit is not only about our team getting to know you, but also about you getting to know our team. In the time we spend together, we encourage you to ask questions, express your concerns, and share with us anything you want us to know to help make your care as individual as you are.

Part of getting to know you and providing safe, personalized support involves reviewing your medical history. Certain medical conditions and medications and can influence your treatment protocols – so you will be asked to provide a list of your medications and their dosages (including vitamins and supplements). 

A full-mouth series of x-rays and a comprehensive oral exam of your teeth, gums, mouth, and jaw will be performed, including a non-invasive oral cancer screening.

You’re in great hands

If you haven’t been to a dentist for a while, please don’t worry. You’ve made an important decision – no need to feel guilty!

Once your entire exam is complete, Dr. Shields will talk with you about his findings. Together you can create a healthy, effective treatment plan that best meets your dental and personal requirements. We can prioritize and stagger your treatments to give you a smile you deserve in a timeframe you can afford.

Finally, we want you to know we will go above and beyond to make you feel relaxed and safe. Not only is your physical comfort important to us, but your emotional comfort is as well. So, come in, recline and unwind – you’re in great hands.



Financial Options

We ask that our patients take care of the payment for their dental treatment at the time of services, unless other financial arrangements have been made in advance. We accept VISA, Mastercard, American Express, debit and cash.

We submit all insurance claims electronically on your behalf, with most plans reimbursing within days. Our Administrative staff is well-trained to help you understand your insurance benefits and will work with you to maximize the insurance benefits you are entitled to.

We also offer a 10% seniors’ discount on all professional fees for our patients over the age of 65.

Interest-free Dental Package Offer

We offer monthly payment financing for up to 5 years, including our unique 0% Financing Plan for up to 2 years (OAC, in partnership with Desjardins VISA):

Payment options

You have the option of spreading your dental treatment costs over a period of 24 months. And this payment period is interest-free.

Use the 0% Financing Plan for treatment plans that total over $500, excluding commercial lab fees. This financing option covers your general dentistry, cosmetic dentistry, dental implant, and orthodontic dentistry procedures.

Apply in minutes

The application process is simple and can be completed in minutes. If you experience a dental emergency and finances are an issue, the quick application process will enable you to be treated immediately.

No interest on approval

Your approved payment plan will not charge you interest. All you are required to pay is a one-time, administrative fee of $50 to begin your financial payment plan.

Insurance Information

Know your dental insurance policy. It is not always possible for us to find all the information concerning your insurance plan since insurance companies are not obligated to disclose any or all information to us under the privacy act. We recommend that patients verify their coverage with their insurance company and bring in their dental benefits card and coverage booklet to their first appointment.

Please remember that your dental plan is a contract between yourself and your insurance company.