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Meet Our Team

Trish-Dental Office Manager

Trish
Office Manager

Trish began working with Dr. Shields as a co-op student in January 2000. Trish supports the Discovery Dental team members and office operations to provide you welcoming patient care. She provides solutions to your questions about treatment, financing, and insurance. Trish is married, is the mother of two daughters and she loves the comfortable, at-home atmosphere she provides you as a patient at Discovery Dental.

Elaine-Hygiene/Treatment Coordinator

Elaine
Hygiene/Treatment Coordinator

Elaine has worked with Dr. Shields since February 2003. She assists you with your questions about dental treatment and related fees, and helps you schedule your necessary appointments. Elaine takes great joy in making you feel welcome and relaxed during your appointments at Discovery Dental. Elaine celebrated 30 years of marriage in June 2015 and has two daughters.

Donna-Dental Office Receptionist

Donna
Receptionist/Assistant

Donna began working with Dr. Shields in December 1996. She provides you assistance with your insurance claims and questions. Donna works to assure you are comfortable and at-ease during your appointments at Discovery Dental.

Yenny-Clinical Chairside Assistant

Yenny
Clinical Chairside Assistant

Yenny (aka Yen or Jenny)  has been part of  Discovery Dental team since April 2012.  Officially, Yenny’s role at Discovery Dental is to be Dr. Shields right hand, ensuring all procedures run smoothly. But ask any of our patients and they will tell you that Yenny ensures that they feel comfortable – before, during and after their dental work. Yenny loves working in an environment that doesn’t feel like “work”, being among a team that’s more like “family”. She particularly enjoys seeing  different faces and hearing new stories from our patients. When not at work with her second “family”, she spends time rooting for the Blue Jays with her husband, two kids and dog Cito.

Cindy-Registered Detal Hygienist

Cindy
Registered Dental Hygienist

Cindy has worked with Dr. Shields since January 1996. She informs you about preventive dental care, gum disease, and treatment options that improve the health of your teeth and gums. Cindy enjoys the Discovery Dental team and outside of the office she enjoys travel, hockey, golf, scuba diving, and photography.

Dawn- Registered Dental Hygienist

Dawn
Registered Dental Hygienist

Dawn has been with Discovery Dental since 1997.  She enjoys creating a relaxed atmosphere that puts you at ease during your hygiene appointment. She finds it rewarding to educate you about your dental health and to earn your trust and loyalty. Dawn is a mom of two sons and enjoys the time she spends with them when away from her work at Discovery Dental.

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FAQ

What is considered a dental emergency?

Any dental problem that necessitates immediate treatment would be considered a dental emergency. Read More

What should I expect at my first appointment at Discovery Dental?

During your first appointment you will have a series of routine X-rays taken that check for cavities. If you have any specific concerns, such as tooth pain, broken or missing teeth, or wisdom teeth further X-rays will be taken to visualize these areas of concern. Dr. Read More

What should I bring to my first appointment?

You should bring your dental insurance information, a list of your medications and allergies, and any medical conditions that you have. Read More

Latest Blog post

What Is A Tooth Abscess?
| 26 June 2017

A tooth abscess is a common dental health issue that many patients may experience. However, infections related to the teeth and gums present additional risks to your health. There are a number of infections that can develop, and these can result from a wide range of factors. Read More

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